Terms and Conditions of Sale

Your satisfaction is our utmost concern. Use care when selecting your album, inserts and mats before submitting your order. Please inspect your shipment upon arrival. Contact us in the event of damaged or defective merchandise. All returns are to be made within ten (10) days of its arrival. No products  will be accepted without prior authorization. Merchandise must be in saleable conditions. Our fine albums are custom made and orders can not be changed once verified. We can not exchange or refund personalized albums,  individual mats and inserts or discontinued/closeout items. Sales in any of these categories are considered final. Refunds for non damaged, non personalized products will be subject to a 10% restocking fee. All packages returned to us refused or non-deliverable will be subject to a reshipping fee.

Once an order has been made no add-ons or changes will be accepted.

Foreign sales are subject to additional shipping and handling charges and thus can not be made.

Please be sure that when you are personalizing the album that all information is clear and exactly as you want it.

(Checks need to be made to Inspired Art).

All checks must have a current:
Name
Address
Phone Number

Credits will be given on Credit Cards within a 3 day period ONLY!

If there is damage to the album due to shipping.
1. Email us.
2. Contact the carrier immediately.
3. Save the carton and all packing materials for inspection.
4. A recall ticket will be issued from the manufacturer for a pickup.

Returns:
1. You must have authorization to return the album. A call tag will be issued by the manufacturer. 
2. No CODs will be accepted.
3. Returns must be received in good resalable condition. Securely pack the album in a corrugated carton before it is picked up with any packing slips and a note explaining why it is being returned.
4. Under no condition will the manufacturer accept any merchandise that is over one year old.
5. A refund or exchange will be issued when we are notified by the manufacturer that the album has arrived.

All orders will be shipped UPS unless otherwise requested.

As to privacy. At no time will Inspired Art sell your name are give out any information to any individual, company (other than the manufacturer), organization or mailing list.